Privacy Policy
Last Updated: March 07, 2025
Hound App ("we," "us," or "our"), operated by CRZR, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Hound App"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use Hound App.
We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
1. Information We Collect
We collect information that you provide directly to us and certain information automatically when you use Hound App. However, we do not collect patient health information or other sensitive medical data.
Information You Provide
We may collect the following types of information when you use Hound App:
Personal Information: This includes your name, email address, phone number, or other contact details you provide when you register for an account or contact us.
User Content: Any information or content you voluntarily submit through Hound App, such as feedback, messages, or preferences.
Information Collected Automatically
When you use Hound App, we may automatically collect:
Device Information: Information about your mobile device, such as the device type, operating system, unique device identifiers, and mobile network information.
Usage Data: Details about how you interact with Hound App, such as the features you use, the time and duration of your use, and crash reports.
Location Information: If you grant permission, we may collect general location data (e.g., city or region) to improve App functionality. We do not collect precise geolocation data.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain Hound App;
Improve and personalize your experience;
Communicate with you, including responding to your inquiries or sending App-related updates;
Analyze usage trends to enhance Hound App’s performance and features;
Detect, prevent, and address technical issues or security threats.
We do not use your information for purposes related to patient health data or medical services, as this is not applicable to Hound App.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share information with third-party vendors who assist us in operating Hound App (e.g., hosting providers, analytics services), but only to the extent necessary for them to perform their services.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If CRZR, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You have certain rights regarding your information:
Account Information: You may update or delete your account information by logging into Hound App or contacting us directly.
Location Data: You can disable location access through your device settings.
Opt-Out: If we send promotional communications (e.g., emails), you may opt out by following the unsubscribe instructions provided.
6. Third-Party Links
Hound App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before interacting with them.
7. Children’s Privacy
Hound App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.
8. International Users
If you are accessing Hound App from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using Hound App, you consent to this transfer.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: support@hound.coach
Address: CRZR, LLC, American Fork, Utah